How long does shipping take?

Shipping typically takes 10 to 14 days from the day we confirm your payment. This timeframe may vary based on the type of parts and your delivery location. For an approximate timeline, please refer to your quotation.

What are the shipping fees?

Shipping fees depend on the weight of the parts. The minimum fee is 1,800 yen for small parts. For detailed costs, please check your quotation.

Can I track my shipment?

Yes, you can track your parcel through the Japanese Post Office website.

What is EMS?

EMS (Express Mail Service) is a fast international shipping option offered by Japan Post.  About EMS

Are there shipping options other than EMS?

While we often use Japan Post's EMS, we can also arrange for UPS or DHL shipping based on item size or your preference. Feel free to contact us for further information.

Do I need to pay customs fees on imports?

Customs charges are the responsibility of the importer and may vary by country. Please check your local customs regulations.

What about advance payments?

Orders are processed once payment is confirmed. For non-delivery issues, PayPal offers a refund system. More details can be found. PayPal

Are there any payment methods besides PayPal?

Our primary payment method is PayPal. You can use a credit card through PayPal even without an account. If you wish to make a payment with a credit card without creating a PayPal account, please note that you cannot pay through the PayPal button on the quotation page. For such payments, please contact us by email or through our contact form.

Can I return purchased items?

Yes, you can return the goods if an error is our fault. For more details see our return policy.