We will not share any of your personal information and are strongly opposed to selling your information to mailing lists, etc. We respect and are committed to protecting your privacy. We will use all personal information provided to us only for processing your order and to contact you in the event that we need further information or have questions related to your order.
Return requests must be made within 7 days from arrival date. If you need to return something please contact us at JP-parts by contact form.
*We can not take your return request for any second hand parts.
*We will not accept the return goods after the 7 days period.
No Return goods
We will not accept the return of the following items even if it's within 7 days.
・Items damaged by customer.
・Items have been used.
・Second hand parts.
Shipping fee for return
We will not charge the returning shipping fee if it's our fault. eg. wrong parts, damaged parts. However, The returning shipping is at your cost if the reason is your fault.
Items can not be sent
We can not take your request for items which can not send by EMS. For more details see EMS regulations.
Regarding custom clearance, you need to follow your country's custom rule. Please confirm the custom rule in your country again before place the order. Our price is not included any kind of Tax duty. *Please note that JP-Parts can not support your country's custom clearance and can not take any responsibilities about custom clearance in your country.
In case of problems between you and JP-Parts, JP-Parts will try to solve the problems fair in both. However in case of difficult situation JP-Parts will ask to help Japanese court house to solve the problems by Japanese law fairly.